About us
  Fares are round trip, Fares incl. all fuel surcharges, ad valorem tax and our service fee. Excl. gov't. taxes.
Tickets are non refundable, non transferable, non-assignable.
Name changes are not permitted.
Fares are subject to change without notice.
Fares subject to availability.
Lowest fares may require an advance purchase of up to 21 days.
Certain Blackout dates may apply.
Holidays & Weekend travel may have a surcharge.
Other restrictions may apply.
Our terms and conditions of purchase.
 
   
 

Welcome to Metro International Travel, Inc. ("Metro Travel," "we," "our," "us") website (collectively, the "Site"). Use of the Site is governed by the following terms and conditions. By using the Site you agree to these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use the Site. We reserve the right to amend these terms and conditions at any time. All amended terms automatically take effect when these Terms & Conditions are updated. Your continued use of the Site following the posting of changes to the Terms and Conditions will mean you accept those changes. Please return to this page periodically to review any changes.

 
   
  INTRODUCTION
Metro International Travel, Inc.
shall not be liable for failure of travel service suppliers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators to perform the services offered by such suppliers. Metro International Travel, Inc, in providing travel management services, does not guarantee or insure the services to be provided by any supplier, the financial position of such suppliers or the reimbursement to you from any loss experienced as a result of the financial condition of such supplier. In the event that a supplier defaults prior to providing the service to you for which payment has been made, the sole recourse for refund shall be with the defaulting supplier, from insurance covering such defaults if any or from other responsible third party unless such was caused by Metro International Travel. Inc.
 
     
  In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for refund, which may be permitted by law or statute. Metro International Travel, Inc warrants that it provides the highest standards of service in the trade and will use appropriate care in selecting suppliers so as to protect you from such default.  
     
  Except as expressly stated herein, Metro International Travel, Inc assumes no responsibility for actions relating to travel services beyond the control of Metro International Travel, Inc or its employees. Metro International Travel, Inc is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any supplier of Travel products. Metro International Travel, Inc shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to payment for such service.  
     
  Metro International Travel, Inc acts as a service bureau that provides value added service to retail travel agents and consumers. Metro International Travel, Inc has no control over and assumes no liability for the actions of the suppliers from whom it obtains Travel products.  
     
  Once tickets have been issued there may be a penalty involved for refunds. We do not have control over printed prices on the tickets, although some tickets may have BT (Bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected.  
     
  Discounts offered may vary depending on a number of factors including Airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load.  
     
  Metro International Travel, Inc does not guarantee, endorse, validate or promote other advertiser products and services that are advertised on this web Site.  
     
 

LIMITATIONS OF LIABILITY/DISCLAIMER
Information contained in the Site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. Metro International Travel, Inc  makes no representation or warranty, express or implied, to you or another person or entity as to the accuracy, results, timeliness, completeness, merchantability, fitness for any particular purpose with respect to the Site or any related materials, products, services, or information. Under no circumstances, including, but not limited to, negligence, shall we, and/or our providers or distributors, be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing on the Site, or your downloading of any materials, data, text, images, video, audio, or other information from the Site. In no event shall we, and/or our providers or distributors, be liable for any injury, loss, claim, damage, or any special, punitive, indirect, incidental, or consequential damages of any kind (including, but not limited to, lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, that arise out of or are in any way connected with the use, or the inability to use, the Site or the services or materials on the Site, even if advised of the possibility of such damages. In no event shall our aggregate liability, or that of our providers or distributors, exceed the total charges set forth in the itinerary giving rise to any such liability. Any claim or cause of action arising from, or relating to, your access and use of, or purchase of products and/or services from, the Site must be brought within one (1) year from the date on which such claim or action arose or accrued or purchase was completed. Applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Your use of the Site shall be at your own risk. We are acting as an intermediary or as an agent for providers of travel-related products and/or services by promoting, selling or accepting reservations or bookings for such products and/or services (such as air and ground transportation, hotel accommodations, meals, tours, cruises, travel insurance, etc.).

 
     
  INDEMNIFICATION
All Users agree to protect and indemnify Metro International Travel, Inc, its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by:
 
 
  1. you or on your behalf in excess of the liability described above; or
  2. by third parties as a result of
    • your breach of these Terms and Conditions, notices or documents referenced on the Site;
    • your violation of any law or the rights of a third party; or
    • your use of the Site
 
     
  RELEASE
If you have a dispute with travel service suppliers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators to perform the services offered by such suppliers, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
 
     
  PRIVACY
Please review our Privacy Policy, which also governs your visit to this Site to understand our practices. The Metro International Travel, Inc Privacy Policy will provide a description of how we use and protect your personal information. If you object to your information being transferred or used in this way please do not use our services.
 
     
  SITE USAGE AND TICKET PURCHASE
You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). You are responsible for any bookings made by persons under your direction or control. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true and accurate. Further you also confirm that the traveler is not an unaccompanied minor. Without limitation, any exploratory, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities.

All offers, prices, and conditions of sale may be subject to:
  1. change without notice
  2. advance purchase, eligibility, seating, or other limitations
  3. travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions
  4. reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); and/or
  5. other conditions/restrictions
  6. Availability. Lower prices may be available.
  7. If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. The Warsaw Convention governs and may limit the liability of certain air carriers for death of or personal injury to passengers and/or loss of or damage to baggage.

A reservation is not complete until confirmed/ticketed. To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted. Until such information is verified, the fare is subject to change. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. At times when the fare selected is not available an approval code may have been taken on your credit card, if the transaction is not completed the approval code may block your available credit for a time period until the bank removes the block.

 
     
  LINKS
The Site provides links to other websites as a convenience to you, we do not endorse nor are we responsible for the contents of other websites. If you decide to access other websites you do so at your own risk.
 
     
  REFUNDS
All of our tickets, hotels and fees are NON-REFUNDABLE, at times if you have applied for refund with us, we do not guarantee the time period it may take for the refunds to be processed. All refund requests are on REQUEST basis only, please contact after 72 hours to re-confirm if the refund or void request has been processed. Please allow another 60 days to reflect on your credit card after the re-confirmation that the refund request has been approved.
 
     
  CREDIT CARD DECLINES
At the time of processing your transaction if your credit card declines; we will make all efforts to notify you by way of an email message within 3 business days. The transaction will not be processed if your credit card has declined. The FARE and any other booking details are NOT GUARANTEED.
 
     
 

CHANGES TO FLIGHTS ALREADY PURCHASED
Any and all changes made to the itinerary are restricted; all our tickets/hotels/cars/packages/cruises do not allow any date or name changes after the booking is completed. Metrointernationaltravel.com does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed pursuant to customer's request.
For any itinerary where changes may be permitted an exchange fee is charged by us as mentioned below, plus Airline penalties and any fare difference. Please contact our office to determine the total cost of exchanging your ticket.

Cancellations: All airline tickets are fully non-refundable. In certain cases where the Airline may allow cancellations, a credit may be available for future ticket purchase and travel on the same airline. Usually the credit is valid for a very limited time, which you should ask the agent. All such bookings where the cancellation may be permitted must be cancelled prior to departure of your first flight segment by calling our customer service agent. We do not guarantee any cancellations. The credit will be held for a very limited time period, please ask the agent for the specific date by when you must use this credit or you will lose the credit amount. When you are ready to make the new booking, you will have to pay fare difference (if any) and applicable airline penalties for that fare.  All such changes are governed by the airlines rules and regulations, Metro International Travel, Inc does not provide any representations or guarantees on changes or fees.

 
     
 

DISCOUNT OF AIRFARES
In accordance with the US Airline Deregulation Act, Open Sky Agreements, and subsequent codifications, discounting on air tickets is now legal. Due to our large volume, and numerous purchasing sources, we are allowed to bring you many published air fare prices for less than the carriers' published price. The value of discount may vary based on fare type, availability, seasonality, referral source and destinations.
Domestic Travel = US
International Travel = All foreign destinations
Passenger Types = Adult, Child, Infant, Senior, Student, Youth, Military

 
     
  FARE CHANGES
At times, even after the confirmation of a reservation, the fare may change. We will notify you of any fare changes and we do not assume any responsibility - financial or otherwise for any such fare changes. We will notify you of the new fare and at that point you may either cancel or still purchase the product at the new cost
 
     
 

TICKET DELIVERY
Most tickets are electronic (e-tickets), however with certain itineraries where an e-ticket is not available a paper ticket is made available. Please check the shipping charges before confirming the booking. If an e-ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, Metro International Travel, Inc will send the paper ticket, product or service through a secure mode of delivery (a reputed courier company). Metro International Travel, Inc does not assume any responsibility for the fault of the delivery company. We will attempt to redeliver but do not provide any guarantees for redelivery on time. If you provide an incorrect address, then you may have to pay excess fees to the delivery company for alteration of the address. You will be billed to the credit card used for payment. If an e-ticket is generated the ticket information will be available on the Site.

 
     
  CREDIT CARD PAYMENT TERMS
  1. All credit cards must have verifiable US billing address.
  2. If there is any issue with the credit card, we will notify you within 24 hours, submitting the credit card does not automatically guarantee ticketing.
  3. Metro International Travel, Inc bears no responsibility in the event your credit card is not charged by Metro International Travel, Inc. There can be a number of reasons for which credit card may not have been charged by Metro International Travel, Inc. such as: Airline did not confirm the booking, fare increased since payment information was submitted, insufficient funds available in the credit card, etc.
  4. Metro International Travel, Inc uses stringent safety measures for credit card payment processing. Fraudulent transactions if any are reported to airport security, airlines and other federal and state organizations.
 
     
  TERMINATION
We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason.
 
     
  SEVERABILITY
These terms and conditions are severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
 
     
  NO WAIVER
No failure on the part of Metro International Travel, Inc to enforce any part of these Terms and Conditions shall constitute a waiver of any of Metro International Travel, Inc.  rights under these Terms and Conditions, whether for past or future actions on the part of any person. Neither the receipt of any funds by Metro International Travel, Inc nor the reliance of any person on Metro International Travel, Inc actions shall be deemed to constitute a waiver of any part of these Terms and Conditions. Only a specific, written waiver signed by an authorized representative of Metro International Travel, Inc shall have any legal effect whatsoever.
 
     
  BAGGAGE POLICY ON CONNECTING FLIGHTS
When there are two or more airlines involved for connecting flights then you may have to reclaim your bags at the connecting airport and check-in again to continue your journey. You are also advised that in these cases if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. Most airlines now charge baggage fees even for the first bag checked-In, we recommend traveling light to reduce these costs. These fees are to be paid directly to airline upon using such service.
 
     
 

CREDIT CARD AUTHORIZATION FORMS
We require all people wishing to use a credit card to fill out a Credit Card Authorization form; we do NOT guarantee that the fares may be valid until we receive the credit card authorization form filled out. All issued tickets are NON REFUNDABLE.

 
     
  GENERAL RESTRICTIONS
All flights should be confirmed with the airline directly as they may have last minute schedule changes. We recommend that you do so at least 24 hours prior to departure for domestic flights (72 hours for flights to Hawaii and international destinations)

In most cases, upgrades and standbys will not be permitted.

Many of our discounted tickets do not allow for frequent flyer mileage accrual.

Seat assignments can be made with us or at the airport on the day of departure or by contacting the airline directly.

Tickets will not be sold to unaccompanied minors age 18 and under. Tickets may be purchased for minors age 18 and under; however, they must be accompanied by an adult when traveling.
All customers are advised to know the entry requirements for the country (ies) to which they are traveling or entering. Reliable information regarding international travel can be found at www.travel.state.gov.

Metro International Travel, Inc
sale of tickets to you does not imply any guarantee of passenger's ability to enter the country of destination. Traveler understands that Metro International Travel, Inc. accepts no responsibility for determining passenger's eligibility to enter any specific country.

A passenger's duty or departure tax may be assessed upon departure from some international destinations such as Mexico, and the United Kingdom and Australia. This is the passengers responsibly and is not collected by Metro International Travel, Inc upon purchase.
 
     
 

AIRLINES SCHEDULE CHANGES
Metro International Travel, Inc
highly recommends that you re-confirm your flight schedules with the respective airlines at least seventy-two (72) hours prior to your departure. Please take note that many airlines make schedule changes with little notice and/or explanation.

If an airline has a change to any of its flights and such changes are within a 24 hour period of your original flight times, we will notify you of such change by email and or phone. We will attempt to contact you; however, due to various reasons if we are unable to get in touch with you, our email will serve as a final notice. For all such changes within a 24 hour period, tickets will remain non-refundable. Certain ticket types maybe non-refundable even when the schedule change is over 24 hours.

Metro International Travel, Inc does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines.
 
     
 

TICKET PROCESSING ERRORS/ISSUES DISCLAIMER
Metro International Travel, Inc
is not responsible for any tickets that could not be processed due to inaccurate and/or incomplete verification of credit card information, or due to other technical mal-function with our systems or the airline systems.  If we are unable to contact you, we reserve the right to cancel your booking.  We will send an e-mail advising you of the cancellation and this will serve as the final notification.  Please note, Metro International Travel, Inc will not be responsible for any fare increase if you decide to rebook the itinerary.

 
     
 

HUMAN ERROR OF CUSTOMER SERVICE AGENT'S ERROR
If any of our agents makes a mistake or any human error is made in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. You must notify us of errors within 24 hours of receiving your itinerary. Beyond this 24 hour period, Metro International Travel, Inc will not be responsible for these errors.

 
     
  ITINERARY RE-CONFIRMATION
It is the responsibility of the passenger who has booked with us to review and reconfirm names, dates, flight numbers, airlines, routing including any airport changes are in accordance and acceptance of the passenger. If you discover any discrepancy or you don't agree, you are requested to immediately contact Metro International Travel, Inc over phone not over 24 hours from the time booking is made.

If we don't hear from you within 24 hours we shall consider the booking you have made to be acceptable to you and we do not assume any liability thereafter for any changes whatsoever.

You are requested to review and save the itinerary.
 
     
 

AUTHORITY TO SEND COMMUNICATION
By approving this transaction you are authorizing Metro International Travel, Inc to send you communication in the form of email, postal mail, instant messaging, phone call and any other form of electronic or paper communication. These communications will be primarily for customer service and may include special offers from time to time.

 
     
 

COPYRIGHT NOTICES
© 2010 Metro International Travel, Inc. All rights reserved. Copyright for all material appearing on the Site is owned by Metro International Travel, Inc.
Persons accessing the Site are authorized to view, copy, and print material from the Site for information purposes only. Any other use of this material is restricted to non-commercial purposes.
Any questions or comments about the Site should be e-mailed to info@metrointernationaltravel.com


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